Our Comparisons are based on the factors that are going to be most important to your company’s IT decision making process. The following are a few of those factors.
Gartner Magic Quadrant – A search often starts with the Magic Quadrant. We list where the Providers rank in the most recent Gartner Magic Quadrant report.
Primary Datacenter(s) – this is especially relevant with regards to international coverage and which Provider can best address your global communication requirements.
Self-Reported Plus Industry Verified Compliance – Healthcare, Retail, Government, our matrix lists all the major compliances. We don’t just take the Providers word for it. We list the compliances that have been verified by a 3rd party audit.
IP Phones supported – if you are looking to reuse your existing IP Phones we shorten the selection process by only showing you which providers are compatible with your existing IP Phones.
Main Product Gaps – all the Providers look and sound the same. They can’t all be the “best”. We list the major gaps in the Providers product set.
Primary Differentiators – We understand the 1 or 2 differences that separate each Provider. Although they all look and sound the same, they are not.
CRM Integration – Integrating your phone system with your CRM is one of the most important integrations to consider. All the Providers say they integrate with salesforce, dynamics, etc. But who does it best and why?
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The Official Cloud Truth Blog
A Step by Step Guide to Researching a UCAAS Provider